Pluspunten
Our clients enjoy our new mission to Transform the lives of others. The focus is on the client, ensuring they are able to receive a superior client experience. With an upside down organization, our executives report to the managers who report to the front line of team-members who actively work for our clients. Supporting them and ensuring they are empowered and able to do what the clients need is the primary goal of every person in the company who doesn't actively participate in hourly client projects. This isn't just words, this is truly how the management team acts. Client engaged team members are supported and encouraged to make decisions and take actions that ensure the client is made better. I've never been in a better organization that includes anyone that's willing to participate and use their talents, Leaders are encouraged, trained, mentored and empowered. Team members are rewarded for client focused solutions.
Minpunten
Those new team members who are used to formal structured organizations and leaders who tell you what to do will struggle until they realize that interdependence, resourcefulness and initiative are major keys to success at C|C.