Pluspunten
My coworkers who were hosts were very laid back. Business casual dress code was a great change from other healthcare facilities.
Minpunten
No effective training for hosts even when the company wants to hire non traditional medical assistants. We are taught one thing and the next told we are doing it wrong. Management is very passive aggressive and not helpful. It is also hard to ask questions because the management expects us to know workflows we were not trained correctly on during launch. Every mistake you make is used against you making the work environment feel hostile. Useless meetings everyday. There is no room for growth and the clinics are also small and ineffective for patients and staff. Management is also very unempathetic towards employees and not understanding. They refuse to hire more hosts and because of the bad management at Phoenix clinics there has been a high turnover rate. And Human Resources is also useless and biased. Definitely not helpful at all and it’s better off talking to your coworkers about your work issues than them. Managers don’t even know what goes on in the clinics because they are not there to see any of it. They stop by once every two weeks or so and come in only to make the employees uncomfortable and not offer any real help or anything. No protocols or training set in place for emergency situations either making the staff very stressed about how to handle certain situations. Overall this work place isn’t a great place to work management wise. If management were different maybe it would be a place worth looking into but as of right now it only seems to be getting worse.