Believe in the good - werkgeversreview Anonieme werknemer bij Customer Engineering Services

5,0
23 dec 2024
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very people oriented Like I have never seen a company care about the employees like this one does. The perks are fantastic and I am able to comfortably sustain myself at the current time.

Minpunten

Everything can be down or up side depending on what you're looking for. The perks

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Reactie van Customer Engineering Services
1y
Thank you for your feedback regarding CES and your overall rating of our company. At CES, we strive to make sure that we create a welcoming and supportive workplace for our employees. We provide the training, tools and support to ensure the success of our employees in their respective positions. I’m pleased to hear that you are happy with the benefits and resources available to all CES employees. We strive to provide offerings that can assist employees with a positive worklife experience. Thank you for taking the time to post your feedback.

Ontdek andere reviews over Customer Engineering Services

5,0
17 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Drive to different customers daily. Have a company vehicle that can be driven all the time and all expenses for it is paid by the employer. The people I work with and my direct management make working there very pleasant.

Minpunten

The company has been uncertain with service and growth in the most recent months. There are not regular pay increases happening. Have been with the company for 17 years and making about what I should have been 12 years ago.

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Reactie van Customer Engineering Services
10mo
We sincerely appreciate hearing from our employees. Your insights and contributions are vital to our success, and we’re grateful for the dedication you bring to CES every day. We recognize how important competitive pay is, and we’re proud to offer a comprehensive total compensation package that reflects that commitment. This includes: - Competitive salary - Excellent medical, dental, and vision coverage - 401(k) match - Generous Paid Time Off - Company-paid short- and long-term disability - Company-paid life insurance - Company vehicle and credit card - Additional benefits designed with our employees in mind As CES continues to grow as a national service organization, we’re excited about the future. We also understand that change can feel uncertain. That’s why we prioritize clear, consistent communication across all levels of the company. Here’s how we keep everyone informed: - Regular team meetings with the functional executive and managers. These meetings are important, as we provide updates and answer additional questions employees may have regarding our business - Provide updates on our internal company website We know there’s always room to improve, and we strongly encourage employees to share any thoughts directly with their manager or executive. We maintain an open-door policy, which allows employees to express their thoughts and feedback; without the worry of retaliation. Thank you again for being part of CES. Your voice matters, and we’re committed to listening.
1,0
24 jul 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pros? I guess you get paid. It's a job. There's a company car ... but -technically- you shouldn't use it for personal business. So, even the 'benefits' have-a-catch. And that's how this company rolls.

Minpunten

Unappreciated sacrifices are expected. Minimal pay, limited advancement, and capped-out compensation. After 17 years this company did not even ATTEMPT to prevent me from leaving. A scheduled 'exit interview' - never happened. I have a college degree and 25+ years in this industry ... after I 'irritated' management ... I became an 'outcast'. This company is driven by 2 major companies (WalMart & Fuji) that are ruthless and don't care about people. Travel for my particular job became EXCESSIVE. But, pay never increased. Get this: After 17 years I was making less than $5k more than WHEN I STARTED! Based on inflation - my pay WENT DOWN! Benefits continued to erode. Yet, management thought they were 'right sizing' -or- offering adequate compensation for the increased workload. "Discretionary PTO" -or- "Unlimited time off" means: You have no accrued vacation and time-off can be declined by managers. VERY disingenuous. Deception and money seem to be the only motivating factors for upper management. This company will respond below ... and it will be sugar-coated lies. The turnover at this company is horrific ... yet, management stays the same. I left for a reason. And I cannot even BEGIN to express my distaste for how I was treated as this company became EXCESSIVELY MOTIVATED BY MONEY ALONE. Middle managers aren't compensated fairly either, BTW. If they didn't get to work 35 hour work weeks ... most of them would leave too. In closing, I was one of the first 50 people hired by this company. I wasn't treated like they appreciated my longevity and experience. I helped them grow. They didn't care. I had 5+ managers in my 17 years -- I had to continually 'prove' myself ... as-if I was a 'new' employee. So, this company has a tendency to hire the wrong people. Have I said enough yet? In closing, compensation was inadequate considering inflation and cost-of-living. They know it ... and can't do anything about it because WM and Fuji are the major accounts. This company exists in continual fear of losing those two accounts and not being able to pay-the-bills. I thought I could hang-on until retirement ... but I had to leave. No one from the 'executive team' attempted to contact me when I left... and I have known 2-3 of them for over 15 years. So -- b/c I 'ruffled-their-feathers' and constantly pointed-out the hypocrisy they were probably happy to see me go. Sad. Remember, they'll sugar-coat this below and make a feeble attempt to justify their actions and apologize ... but it won't change a thing.

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Reactie van Customer Engineering Services
1y
Thank you for providing your feedback regarding your time at CES. The reality of change in our business and workload require us to make adjustments as needed and required. We understand the importance of transparent and current communications. We reach out to all our employees in multiple ways, such as our annual Employee Engagement Survey, Open Door Policy, Team Meetings (with executive attendance) and posting routine company updates on our internal message board “Spaces”. We solicit and encourage employee feedback when making decisions that could impact them and CES. That said, we understand that not all employees will agree with the direction of the company. We conduct exit interviews with all employees who voluntarily resign and highly value feedback from both current and former employees. While we believe an invitation to provide your feedback was extended to you, I’m unsure of the specifics regarding your departure. Please don’t hesitate to reach out to our HR department at any time to help us better understand your experience. Our Discretionary Time Off (DTO), and previous paid time off policies, are in place to give all employees quality time off for vacation or personal reasons. Since the implementation of our DTO program, employees have been able to enjoy more flexibility and a better work life balance. We are confident that our total compensation is competitive. Our ongoing merit increase program rewards employee performance and growth over time. At CES, we believe in creating a great workplace that offers opportunities to advance in both careers and compensation. We encourage our employees to continuously grow and improve, preparing them for future opportunities. We provide tools to help them identify and address knowledge gaps, supporting their personal and professional growth through our employee development and high potential programs. Several participants in these programs have successfully advanced into key first line and senior management roles within the company. Thank you for the opportunity to address your feedback and share more additional information about the CES company.
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