Don't. Seriously, just don't. - werkgeversreview Customer Support bij Darktrace

1,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay & perks. Offices are nice enough.

Minpunten

Toxic management. Like, absolutely toxic. The worst kind. I knew I'd made a mistake after just 1 week here. Management make a big song and dance about "strong leadership" in the office, and yet they work remotely... The hypocrisy - honestly it's mind-blowing! Zero onboarding/training. Don't expect anything but the deep end here. All the "training" videos/classes are basically the same phrases repeated again and again, like "DarkTrance's autonomous response" and "we're the only one who can detect novel threats". If you're in a management role then they probably just want you to be an authoritarian. Don't look for things to fix or try to make things better - heavens no, they're not interested. The issue as far as top brass are concerned is the people. They have already decided that for you, so if you're not willing to be an authoritarian then don't go here. Don't expect to be given access to anything you need. Data, systems, platforms etc. Your requests will go into a black hole. Zero flexibility on working hours. Like, absolutely none. Leave a minute early to save yourself a 30min wait at the train station and you can expect to get an email about it the next day. If you're coming in from the outside, find out who applied for the job and didn't get it, because being a snake is definitely rewarded here.

Ontdek andere reviews over Darktrace

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good pay, good culture and great tech sales exposure

Minpunten

lack of internal promotion path, just overall lack of vertical career trajectory

2,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Minpunten

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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