Toxic Tech-bro culture with indifference towards compliance, ethics, and culture - werkgeversreview Customer Success Manager bij Deel

1,0
22 mei 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

Some of the best people that you will ever meet work at Deel. They are the boots-on-the-ground folks who help clients and their employees daily with payroll, insurance, admin, etc. These people have diverse stories and are a pleasure to work with. Working remotely can be nice sometimes...

Minpunten

The leadership team @ Deel does not care about the employees within the company, their customers, or the employees who are paid/hired through Deel. For a business that sells itself on compliance, there is a total lack of it throughout the employee journey. Deel has a "growth-at-all-costs" mindset and cuts corners at every opportunity. This means that if you work at Deel you will not be trained properly and If your employer is using Deel to hire you, you will run into compliance roadblocks at every step. Insurance will be a mess, taxes won't be handled properly, and when the time comes for your employment to be terminated you will not be treated properly. As a CSM it is almost impossible to do your job well when your directives from leadership change on a weekly basis. You will be asked to tell your clients that they will be paying more one week... only to have to walk it back 2 weeks later. You'll be asked to lie to your clients about our standing with local governments. Don't expect to be promoted. Don't expect to be treated fairly. If you are moved into a higher-level role, you will not get a raise. Youll be told that the experience you're gaining is more valuable. Don't challenge executive leadership. They surround themselves with yes-men and hold personal vendettas against individuals who speak up and advocate for their clients. As seen in previous reviews, this company is truly run by the CEO's father Alex. The main execs (Alex, Dan, Shuo) are inexperienced, immature, and will openly harass you in Slack channels if they think you've done something wrong without even taking time to understand the context. Some leaders have default optimism. These three have default hostility. Expect to work odd hours. If a client wants to speak with you at 10PM you're expected to do it. You are always on call. I would avoid this place at all costs and think carefully before you choose to come here.

Ontdek andere reviews over Deel

5,0
13 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great management and nice people in the company.

Minpunten

no cons really but if I have to say one thing, it would be 401K can be higher to match.

2,0
25 mei 2026
Anonieme contractwerker
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Fully remote - Mostly nice and talented people, you can learn a bunch and the atmosphere is good in the beginning - Once you realize you're not ever getting a raise you can get by doing bare minimum - You can write the ceo on slack and he will respond, which is actually insane considering its such a huge company

Minpunten

- Everyone is underpaid, even the senior directors. They present employee equity as extra compensation, but make it very difficult to sell shares at secondaries. - Raise/promotion policies are set up in a way where most ppl will never get it. I've seen superstar employees get 2% annual raise. The rest got 1%. - Pay is localized, so you can do the same exact job but get pay half of the compensation if you're not based in the US. - It's either employee contract for less money, and you have some employee rights given to you by your country, or more money but you're getting misclassified on a b2b contract and using vaction days when you get sick. The actual work requirements and responsibilities are the same in both cases. - If you're not drinking the koolaid you better fall in line and keep any opinions challenging the status quo to yourself - Manager can get pretty manipulative, they'll say anything to appease you, but will not act in your interest unless it aligns with their internal politics play

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