Definity

Reviews voor Definity

Used to be great, but stay away - better places out there - werkgeversreview Claims Adjuster bij Definity

1,0

3 mei 2022

Claims adjuster

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Economical used to be a wonderful place to work. I worked there from 2012-2021. The first few years there was a different atmosphere - it was fun while being goal focused. Management was approachable an there were clear expectations. - Benefits are decent (pay is not)

Minpunten

See below - there are far too many to list. - The workload is so unreasonable that you will burnout within months. - Little continuity in promotions - for example having to apply for the next level of adjuster role; to a few months later management changes things to fast tracking and bypasses matrixes and applications - Huge disconnect between front lines and management resulting in missed targets and unrealistic expectations - Salaries and pay are less than the market average; and depending on where you work out of; you are paid less - working from home should have made this even across the board, as adjusters in Toronto are handling claims all over the province no differently than adjusters in other parts of the province

Reactie van Definity

Thank you for taking the time to share your feedback and we really appreciate your contribution to the team. We are sorry to hear about your experience and that we didn’t have the opportunity to address your concerns while you were working here. We strongly believe that our people are our greatest asset and as we evolve, we are trying to maintain an environment where they can grow and thrive. We strongly believe in providing a flexible work environment so that our team members can contribute to the best of their ability. With this commitment, we are always working on improving ourselves and hence, will be bringing up your concern with the senior leadership team.

Ontdek andere reviews over Definity

5,0

25 apr 2021

Infrastructure analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good company, proficiency, good salary

Minpunten

None cons, none, none none

Reactie van Definity

Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!

1,0

24 jan 2023

Tech analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

excellent individual contributors and team leaders

Minpunten

leadership has a high handed and disdainful attitude toward rank and file employees, culminating in the decision to force employees back in office 2 days a week without any discussion of safety concerns after working from home has produced exceptional results. This is a company that more than a half dozen times, starting in late 2020, thought it was a good time to reopen offices. Their solution this time is to simply refuse to acknowledge safety concerns, cancel large meetings and hide. It's clear they failed to learn from their disastrous attempt to save money by culling lazy, greedy do nothing IT workers and outsourcing many services, a disastrous failure that's taken them the better part of a decade to fix. They're unconcerned about loss of life, moral and quality employees who are receiving offers of higher pay without unnecessary risk of death for poorly defined, unquantifiable goals. They claim to be committed to fighting climate change but apparently see no connection between climate change and forcing hundreds of people to commute every day.

Reactie van Definity

Thank you for sharing these concerns with us. A return to the office for employees was always in our communicated direction, but we understand that it means a change for many employees. Protecting the safety of our colleagues and ensuring that our teams feel valued remains our top priority. To do so, we maintain health and safety protocols at each of our offices and continue to consult healthcare professionals as employees return to having in-office / in-person moments. Our hybrid model is designed to be flexible as an opportunity for employees across different teams to collaborate and strengthen connections. We know it is not a “one size fits all” approach, so we’ve left it to the discretion of our teams to create a schedule that makes sense for them. If you have concerns about the hybrid approach, we’re here to help and we recommend that you reach out to your manager or Human Resources at hrsharedservices@definity.com.

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