Diligent

Valuable learning experience but frustrating process changes - werkgeversreview Business Development Representative (BDR) bij Diligent

2,0

1 mei 2026

Business development representative (bdr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The best part of working here was the product and the opportunity to learn about GRC software. It might sound vague, but it really gives you the chance to understand how businesses operate and how a tool can genuinely help them solve problems. That learning curve was invaluable.

Minpunten

The most challenging aspect was the constant process changes. We shifted from a hybrid of inbound and outbound to pure outbound prospecting while keeping the same targets, which directly impacted our realisation and earnings. What made it harder was that there wasn’t enough driver or motivation behind the shift, we weren’t compensated fairly for the transition, so many of us felt we’d actually earn less. That lack of clarity and fairness created frustration across the team.

2,0

11 mrt 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Minpunten

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

Reactie van Diligent

2mo

Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com

Valuable learning experience but frustrating process changes - werkgeversreview Business Development Representative (BDR) bij Diligent

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