Great perks and isolated strong teams, but weighed down by severe favouritism and broken performance metrics - werkgeversreview Software Engineer bij Diligent

1,0
31 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great Workspace Perks: Reliable cab services and high-quality food provided daily. Modern Tech Stacks: Opportunities to work with cutting-edge technologies (AI, Cloud) are available if you land in the right division. Exceptional Product Leadership: Certain leadership pockets are phenomenal. For example, the Engineering Director for the Third Party Manager (TPM) product has done an incredible job—turning the product highly stable, profitable, and creating an excellent environment for their teams.

Minpunten

Disconnect in Performance Appraisals: There is a severe gap between effort and recognition. Despite employees putting in extra hours, late nights, and weekends, the appraisal system feels completely arbitrary. High performers frequently receive unfair ratings that do not reflect their actual hard work and contributions, leading to widespread frustration. One-Way Communication & Lack of Transparency: Communication and responses from management are consistently delayed. There is no 360-degree feedback mechanism, leaving employees with no safe channel to review or provide constructive feedback to their managers to improve team support. Systemic Favouritism Over Merit: High-level management exhibits strong bias. External vendor/partner resources (Product Owner) are frequently transitioned into permanent roles and shielded by favouritism, despite having minimal end-to-end product knowledge. Meanwhile, the internal core engineers who actually understand the product and keep it stable are subjected to unfair, negative feedback.

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5,0
14 jan 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive leadership with a genuinely great culture

Minpunten

A fast-moving environment that suits people who thrive on pace

2
2,0
11 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Minpunten

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Reactie van Diligent
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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