Stressful - werkgeversreview Customer Service bij Direct Line Group

1,0
11 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly staff, who are supporting

Minpunten

Long hours, short staffed, demanding, team leaders who pace the office shouting to pick up calls. Never got rota in advance,never got 2 days off together.

avatar
Reactie van Direct Line Group
11mo
We’re grateful for your review and the opportunity to learn from everyone's experiences. We understand that work-life balance is important. While some roles require specific shift patterns to meet customer needs, we aim to offer as much flexibility as possible and are always reviewing our ways of working.​ If you’d like to discuss your concerns further, we’d welcome the opportunity to listen – please contact glassdoor@directlinegroup.co.uk.

Ontdek andere reviews over Direct Line Group

5,0
26 feb 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

love working part time making my own schedule

Minpunten

not sure on hours worked

1
avatar
Reactie van Direct Line Group
1y
It's great to hear you enjoy working at Direct Line Group, thanks for taking the time to leave a review.
3,0
5 sep 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing place to develop sales career and in insurance

Minpunten

Poor management led me to quit

2
avatar
Reactie van Direct Line Group
1y
Thanks for taking the time to leave a review regarding your time at DLG. We appreciate your feedback, and will look into how we can further enhance and improve colleague experiences across all of Direct Line Group.
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