Docusign

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Mid-Level Manager - werkgeversreview Mid-Level Manager bij Docusign

3,0

8 aug 2016

Mid-level manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

DocuSign's greatest asset is its product. I think most of us that work here agree that we're proud to work for a company who produces such a powerful, easy to use tool. People here are fun and friendly. Lots of food. Good office locations and nice working environment.

Minpunten

As mentioned in other reviews, DocuSign's internal processes are in dire need of improvement. Although "process" comes up a lot in the hallway in frustration laced conversations but upper management is taking no action to improve them. This inaction is evidence of either a general apathy on management's part, ignorance regarding how nimble companies manage process, or a lack of executive leadership which should be clearing barriers to enable sales and administrative execution opposed to spinning around in an attempt to get through internal processes.

Reactie van Docusign

Sounds like you have some good ideas of how we can improve some internal processes. Here are a couple of ways you can turn those thoughts into action: 1) talk to your manager 2) initiative a skip level meeting with senior management 3) talk to your HR Business Partners manager 4) post on Cowbell 5) bring it up in a leadership meeting (or have your Director do this) 6) approach the person who owns the process with IDEAS of how to improve the process. (Sometimes people are stretched and haven't had time to review a process) 7) tap the thinking of Catherine Courage's group -- perhaps they can pull together a journey mapping session with key stakeholders to consider ways to improve and streamline the processes. They are doing this with our vendor approval group right now.

Ontdek andere reviews over Docusign

5,0

30 mei 2026

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great work life balance, good people, supportive culture

Minpunten

Not too much innovation development, Not too interested in in house ML/Ai features

Reactie van Docusign

Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.

2,0

9 apr 2026

Finance business process owner

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Mostly nice people, dedicated to their specific roles.

Minpunten

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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