A good overall - werkgeversreview Customer Support Analyst bij Docusign

4,0
29 jul 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A good place to meet new cultures,new ways to work, new thoughts. It's also a good place to work (have good customer + good team mates and managers). Everyone is accessible here, so if you need anyone help, you could get it easily.

Minpunten

This is a company that is growing yet. So a few process still needs to be set.

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Reactie van Docusign
10y
Thanks! I agree that this is a highly collaborative culture. Glad to hear than you find everybody accessible and open to helping.

Ontdek andere reviews over Docusign

5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great work life balance, good people, supportive culture

Minpunten

Not too much innovation development, Not too interested in in house ML/Ai features

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Reactie van Docusign
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2,0
9 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Mostly nice people, dedicated to their specific roles.

Minpunten

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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