On your feet the whole time! - werkgeversreview Front Desk Agent bij Doyle Collection

1,0
25 apr 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay, meet cool people.

Minpunten

On your feet for 8+ hours. Work late nights. Doesn’t get treated as nice as people with management positions.

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Reactie van Doyle Collection
6y
Thank you for your feedback! We love hearing from our team and appreciate you taking the time to write a review. It is positive to hear that you have some cool people during your time with us. As Front Desk roles are floor based, but we do try to make sure our team are comfortable. We added the special cushioned flooring for our team and the feedback has been really positive so far. Occasionally a longer shift is required due to unforeseen circumstances, but I can assure you we do lots of things behind the scenes to make sure it is fair for all team members. The Doyle Collection

Ontdek andere reviews over Doyle Collection

5,0
5 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Minpunten

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Reactie van Doyle Collection
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Minpunten

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
avatar
Reactie van Doyle Collection
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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