Okay, not the best but not the worst - werkgeversreview Reservations Agent bij Doyle Collection

3,0
14 mei 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You'll work with nice people on your team. Free food at the canteen and a laundry service for some of your uniform. There are career progression opportunities. The senior management are more down to earth than in other large groups, except the owners. They are a aloof.

Minpunten

Poor pay and shift work. Some middle management would happily shift blame to you to avoid their department or team facing up to their own problems.

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Reactie van Doyle Collection
5y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is pleasing to read your positive comments on the employee restaurant, laundry service and the career progression, it is certainly an area that our team members appreciate. Our culture is all about making steps to continually improve the service to our team and our guests, so each of our managers strive to collaborate with team members and include all contributions. The Doyle Collection

Ontdek andere reviews over Doyle Collection

5,0
5 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Minpunten

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Reactie van Doyle Collection
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Minpunten

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
avatar
Reactie van Doyle Collection
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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