Pluspunten
I personally did not have an issue with pay, but I know that is a common complaint. I did start very low, but by the end was on par with colleagues inside and outside of the organization. I was given promotions, but I have also seen people stay in the same position for a long time. And I've seen a lot of demotions. But those were typically for people that they should have just fired, but had a personal connection with execs. I think that the difference was that I made it clear, in a respectful way, that I was not happy in my current position and wanted to try something more or wanted different responsibilities. Some managers will listen, some will not. I've heard stories very different from other parts of the organization.
Minpunten
1. Hours - Especially on Dev team. If you're applying for Dev, be prepared to work nights and weekends regularly 2. Too many products that management thinks are godsends end up going nowhere (Backline, Patient Advisor, Akario Mail) 3. Turnover - very few people stick around for longer than a year 4. Fire drills all the time 5. Poor communication between departments- especially Product Management and Sales/Services teams 6. Nepotism abounds I also seriously question the authenticity of the 5 star reviews. I worked there for over 3 years. I hated it 75% of the time. I know of very few people who actually like it there, except for the lifers (about 20 of the Excecs pets). It is also very ironic that the recent 5 star postings are for the current open positions. I also question the validity of these some other 5 star reviews as they have given away gift cards and tshirts for reviews. Yes, they did not require positive reviews, but who in their right mind is going to give a negative one when you have to prove you wrote one to Marketing/HR. I also know that improving the rating was one of the top priority for HR and Marketing recruiting efforts.
Pluspunten
Great experience, team, and opportunity
Minpunten
None as of yet, have not been here long enough
Pluspunten
- Remote Work - Cool tech stack - Some great individual contributors
Minpunten
Personally, I definitely had a '1 star' worthy experience at DrFirst due to the toxicity of the leadership I interacted with. However, I was hesitant to actually rate DrFirst as a '1 star' here since my experience was limited to the cyber security team, and I don't think it's fair to suggest that all of the various teams within DrFirst are the same way. In my situation, I first encountered some of this toxicity on my 4th day at the company - where I was pulled into a 1 on 1 with senior security leadership, who proceeded to go on somewhat of a tangent about previous security personnel at DrFirst who they had terminated, and explicitly told me they had a '3 strike policy' and suggested they had no problem letting me go in the event I reached this ambiguous '3 strike' threshold (which was never defined). It's worth mentioning that I'm very aware that if someone doesn't do their job > they will eventually get terminated, that's a pretty widely accepted notion. But hearing these comments just 4 days after starting was pretty shocking. I was hoping this was somewhat of a one-off too, but this kind of language and management style that I perceived as heavily focused on termination risk and negative consequences rather than coaching and development persisted in just about every 1 on 1 over the course of the next month, which led me to realize I should probably get out sooner rather than later. In addition to some of this behavior directed towards me, senior security leadership would also regularly make questionable/not-so-positive comments in passing about broader company leadership (e.g., technology leadership) - in our 1 on 1s. I wasn't sure how to respond to some of these comments, but they were also somewhat of a theme in a lot of our 1 on 1 interactions. Another kind of crazy thing I experienced while at DrFirst was security leadership's use of Claude. I'm very pro-AI in the workplace setting (especially in the security engineering setting), but the way in which security leadership would try and leverage Claude and interpret Claude output was pretty shocking. In one instance, a security concern was escalated (by senior security leadership) based largely on Claude output. After additional investigation by individual contributors on the team, the issue was determined not to be a real security incident and appeared to stem from a misunderstanding of the model's output. That experience raised concerns for me about how AI-generated information was being evaluated before operational decisions were made and was just generally pretty wild to witness first-hand because of how trivial the hallucination was to decipher once individual contributors on the team actually saw what was going on. So, take the 'AI-first' attitude that is advertised with a grain of salt, as some of what is actually going on behind the scenes is kind of wonky. I want to emphasize one more time that I don't think my experience at DrFirst represents the company at large, and that I think there are tons of great individual contributors at DrFirst. My immediate counterparts on the security team were genuinely awesome to work with (veryyy smart and kind people), and my encounters with HR, IT, and other teams at the company were also really positive. Unfortunately, the immediate security leadership (composed of 1 VP at the time of posting) made my time here pretty unbearable, which resulted in me accepting an offer at another firm just 6 weeks after my first day.