DraftKings

Reviews voor DraftKings

Current Employee - werkgeversreview CX Associate bij DraftKings

4,0

21 jan 2021

Cx associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Just about everything. The work environment is awesome, co-workers are awesome. It is a very welcoming company and fun to work for as sports betting is rapidly evolving and changing daily.

Minpunten

Promotions are rare if you don't have a really good friend as a higher-up as it may be a national company but, it is still a small company mindset in that aspect. To go along with that raises are not a common thing unless you know somebody. Other than that the company is really cool and fun to work for. No complaints besides those!

Reactie van DraftKings

Thank you for your time at DraftKings. Our customer experience associates are the front-line support for our passionate customers, and we appreciate your work to provide them with world-class service. We are happy to read you enjoyed your time with us. DraftKings prides itself on having an entrepreneurial spirit, and we encourage all employees to carve out their career path. Our customer experience team has a track record of promoting employees to different areas of the business. We stress to our CX team members to talk with their manager and HR Business Partner about their career goals, and we’ll help support you in achieving them. Jason

Ontdek andere reviews over DraftKings

5,0

24 jun 2026

Senior software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great culture! Strong leadership and management

Minpunten

Not much to say about cons!

2,0

28 mei 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

Minpunten

If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

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