Total compensation doesn’t meet industry standard, disconnect between corporate and dealerships, understaffing,
Reactie van DriveTime Automotive Group
3y
Thanks for sharing your experience as a Customer Experience Guide. We're sorry to hear that after 2 years with us, you don't recommend us as an employer or a business. We offer our CEGs a base salary on top of monthly bonuses based on the store performance. We do this to take the pressure off making a sale and so you can focus on assisting customers. We do appreciate your honest feedback and will be passing this information along to make improvements!
Ontdek andere reviews over DriveTime Automotive Group
Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.
Reactie van DriveTime Automotive Group
1w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
Deceptive Company policy that is hard to access (Need to create a case with HR to review policies that are not easily located). Management over work with little notice for demand of Overtime. Management Typically uses google search to base their decisions instead of consulting their diagnostic team. Over demand of core job responsibilities ( Doing more than what you agreed to do upon hire). If Something was missed or not performed a certain way management will stop your production to show what you did wrong with the expectation that you will still hit production targets. Management also tends to talk down instead of a coaching approach. If you happen to go above and beyond (which is hard to do) little rewards come your way ( Things that wont come). Typical work shifts consists of maintaining a pace that is hard to achieve to always hit targets even if several roadblocks are in the way that you cant avoid. Overall working here I found it difficult to effectively communicate with management or other co-workers. * Working here I have personally experienced Sexual harassment and sexual assault, I have informed management and have heard no update on that topic other than "talked to said employee". Then Said Employee's behavior changed and found it extremely difficult to perform duties.