No leadership, no plan. Lack of any kind of management. - werkgeversreview Director bij Duke Health

1,0
11 mrt 2016
Aanbevelen
Goedkeuring directeur
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Pluspunten

Working with World Class Physicians. Duke Medicine name carries weight in job market.

Minpunten

IT leadership is the worse. They have no plan and punish staff for their failures. Staff has no voice and there is no communication from management to staff. Most of the IT leadership lack technical knowledge and skills. They commit to deliver solutions that are not feasible. They leave it to staff to communicate that the solution is not feasible to the client. The client gets mad at the staff and then refuse to work with staff. Projects are delayed or cancelled by client. Staff turn over is very high. Leadership believes they can hire someone off the street to do the work. Some positions have been vacant for a year or more and the work is pushed to the current staff leading to burn out. Leadership lacks moral and ethical values. They will lie and do unethical things to protect their jobs. If you confront them when they lie you are labeled as a trouble maker and will be written up and fired for some bogus allegation. One department has had a 60 percent turnover in staff in just one year due to two new directors that were hired. Senior leadership ignores this problem and blames the poor work culture on the staff. You sit in work culture meetings and make suggestions that are ignored. Eventually you lie on the work culture surveys so that you don't have to attend these meetings and get beaten up. Human Resources is useless they pit the employee against management. They try to play both sides. They are the first to sell out the managers and offer no support to staff. Due to the poor service DHTS provides many of the departments hire their own technical staff. These positions are good and great places to work.

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5,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Scheduling is quite flexible working 3 12s

Minpunten

Holiday pay is only for major holidays not Christmas Eve

1,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

The work is meaningful and the team consists of some highly skilled professionals who are dedicated to supporting patients, providers, and the organization. The role provides exposure to complex issues and opportunities for professional growth.

Minpunten

The department suffers from significant leadership and culture challenges. Employees are hired as experienced professionals but are given little autonomy to perform the work they were hired to do. Leadership frequently inserts itself into routine matters, creating unnecessary delays and fostering a culture of micromanagement rather than trust. Communication is inconsistent and often lacks accountability. Important decisions and changes are frequently communicated verbally without written follow-up, creating confusion and shifting expectations. Employees are expected to remember evolving guidance, identify leadership mistakes, and compensate for communication failures. There is a noticeable gap between leadership messaging and employee experience. Work-life balance, employee engagement, and professional respect are regularly discussed, but many employees do not experience those values in practice. Concerns raised by employees do not appear to result in meaningful change, contributing to low morale and diminished trust in leadership. Leadership often responds to issues by implementing department-wide restrictions rather than addressing the specific individuals or situations involved. As a result, high-performing employees are subjected to increasing oversight and reduced autonomy because leadership is unwilling to address performance concerns directly. Turnover, employee dissatisfaction, and leadership credibility have been ongoing concerns. The department would benefit from leaders who are willing to listen, communicate transparently, accept accountability, and trust the expertise of the professionals they supervise.

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