Empowering workplace with evolving processes - werkgeversreview Customer Success Manager bij EMnify

3,0
25 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

emnify is a place where you truly get to own your work. There’s a lot of autonomy, room for initiative, and the chance to work on strategic projects that actually move the needle – from redesigning proposals and negotiations to shaping loyalty campaigns. The company operates in a fascinating space (IoT connectivity), which means you’re constantly learning, and leadership is generally open to new ideas and experimentation. The international environment is another highlight — you collaborate with colleagues across different countries, which keeps things dynamic and culturally rich.

Minpunten

Because emnify is still evolving, some processes and internal alignment can feel a bit messy or unclear at times. Priorities shift quickly, which can be exciting but also frustrating when you’re trying to execute long-term plans. Communication between teams could be more consistent, and there are moments when customer-facing teams end up carrying a heavier load during internal misalignments.

Ontdek andere reviews over EMnify

5,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for.

Minpunten

None. Great company to work for.

1,0
8 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great SIM product and platform

Minpunten

In my experience, customers were treated as revenue sources rather than valued partners. Concerns about service were brushed aside if they didn’t lead directly to more sales. Overages were not only common—they were almost celebrated internally, with some staff openly mocking customers for paying them. This left me feeling uncomfortable and embarrassed in front of clients. The business model seems focused on squeezing short-term profit rather than building long-term trust. Leadership appears disconnected from the U.S. market realities. My perception was that decisions were made without understanding customer needs here, and dissenting voices weren’t welcome. Job security was poor—people were let go suddenly, sometimes for reasons that seemed unrelated to performance.

3
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