Pluspunten
* Opportunity to gain hands-on IT support experience in a fast-paced environment
* Exposure to different clients, systems, and technical workflows
* Ability to build troubleshooting and ticketing system skills
* Some team members are supportive and willing to help day-to-day
* Good stepping stone for entry-level or early IT career growth
Minpunten
* Management accountability can feel inconsistent or unclear
* Employee concerns may not always be addressed effectively when escalated
* Limited visibility or involvement from upper management in day-to-day issues
* HR support may feel slow or not very impactful in resolving workplace problems
* Work environment can feel disorganized during high-pressure periods
* Communication between leadership levels can be weak or unclear