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The managerial staff needs to be trained. Their managers are unexperienced therefore unequipped to do their job. Senior management isn't really present, and does not associate themselves with coordinators and associates. People play favorites! If you aren't a favorite be prepared to take punches for the team all the time. People are not treated equally, instead your job title defines how people communicate and interact with you. Your wellbeing is not important. All that matters is if you can get the work done.