Pluspunten
Benefits are good, pretty standard, most employees can buy up to one to two weeks of additional vacation time, great customers and colleagues.
Minpunten
Horrendous outdated technology-feedback surveys reflect this, but bank chooses a "band aid" approach because they are too cheap to invest in systems that actually work. Everyday we get emails from technology telling us everything that isn't working, it's absolutely embarrassing! What's more frustrating is that senior management is clueless as to how difficult this makes it for front line colleagues to do their jobs and take care of customers. Bank is exceedingly inefficient with too much paper and processes that are cumbersome and unnecessary. Sales pressure is also becoming more micromanaged and unethical with pressure put on colleagues to "cross sell" additional products, much like Wells Fargo- this is going to come back and bite Eastern Bank big time. HR dept is useless, and ignores poor morale and unethical behavior. CEO comes across more of a smooth talking politician telling employees what they want to hear.