Lost potential - werkgeversreview Csr-Team Lead bij Equifax

Great company and centrally located

No clear growth opportunities available

Overtime options are great. The pay is okay, but be prepared to sacrifice your peace of mind.

It's like pulling teeth trying to get a day or just a few hours off for doctors appointments, family priorities, etc. I was penalized for missing work due to having a miscarriage and needing immediate medical attention. My supervisor took multiple unscheduled days off, even came in on a Monday and decided she wanted to take the rest of the week off... and did. you are constantly going to be micromanaged and looked at under a microscope. Equifax sacrifices quality service for fast service. there is a constant competition to close more cases per day. Good luck going to higher up with any issues, they will just tell you to hang in there things will be better soon. I experienced retaliation from multiple supervisors for reporting issues I was having with them. laying off hundreds of American employees to take business abroad for cheaper labor while grossing highest profits in company history is insane. In conclusion, this is the most toxic environment I have ever worked in, If the job market was better I would've been gone long before I hit 1 year of employment.