good company to work for - werkgeversreview Lodging Support Services bij Expedia Group

4,0
25 feb 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

pay, employee benefits and activities

Minpunten

shifts and hours hard to change shifts once you are on one. They do shift bids but only once or twice a year, computer systems, bonus structure is almost impossible to achieve key factors like handle time are included but systems are slow and outdated you spend a ton of time in aftercall or having a guest hold I dont mean a minute or two I'm talking 30 to 45 minutes

Ontdek andere reviews over Expedia Group

5,0
19 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great industry to explore, impressive campus, nice people.

Minpunten

Old tech stack that requires significant changes

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Reactie van Expedia Group
3w
Thank you for your 5-star review! We're glad that we've made a positive impact on you. We hear you on your feedback about our tech stack and are constantly improving in our offerings. All the best!
2,0
29 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Minpunten

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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