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      Experian

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      Reviews voor Experian

      Tedious - werkgeversreview Customer Care Specialist bij Experian

      1,0
      22 jul 2021
      Customer care specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Communication within my team Management response to issues Constructive criticism Paid time off that’s accumulated Paid holidays Flexible schedule Remote (I was working remote in March 2021)

      Minpunten

      It can be a lot of things to do as once Can be call-after-call sometimes Management would ask you to work more hours Siting at one place for a long time Have to constantly be emotionally regulated while on the phone with a consumer

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      5,0
      16 jun 2026
      Software developer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great work culture! Everyone is welcoming. I really like the work-life balance.

      Minpunten

      There are really no cons that I can think of.

      avatar
      Reactie van Experian
      1w
      Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
      1,0
      10 jun 2026
      Anonymous employee
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Decent salary & benefits, monthly no internal meeting days

      Minpunten

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

      1
      avatar
      Reactie van Experian
      1w
      Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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