Great pay but limited growth and job stability - werkgeversreview Customer Service Representative II bij FIS

3,0
26 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great pay and benefits. Not much micromanaging. You’re responsible for assisting the customers and that’s all you really do.

Minpunten

Removing performance based bonuses. Blocking PTO. Layoffs. CSR’s never stay in one department so it’s difficult to feel like the job is stable. The opportunities for career growth are minimal because you can’t stay anywhere long enough to move up.

Ontdek andere reviews over FIS

5,0
14 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great opportunities and challenging - engaging work.

Minpunten

None that come to mind.

1,0
23 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Most colleagues are well intentioned, but stretched beyond the max.

Minpunten

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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