Pluspunten
Good benefits. Decent pay. Opportunity to move up locally in non-management occupations, but management generally would require moving. More benefits are available than most know about (which leads to a downside). Tuition reimbursement, fair treatment policies, regular scheduled work days, review of management, no-layoff philosophy (philosophy, NOT policy).
Minpunten
Over the years the focus on employees has dwindled to, "We offer good benefits and comparable pay--on a stable job." When it used to be bonuses, management respecting employees, complimenting efforts, and truly following PSP (People Service Profit). Information is not provided, it's expected of employees to educate themselves on what the company offers or how to utilize those benefits. Poor communication is the beginning of all problems. When individuals fall into the grips of "I'm only here for a paycheck," then employees simply do what is necessary to get bye versus what is necessary to get ahead. Many employees reach their peak position, whether a team leader, ramp agent, courier, or swing, management leaves little reason for them to maintain a solid effort.