Massively Going Downhill... - werkgeversreview Anonieme werknemer bij Fetch

2,0
14 okt 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

1) Fun Company Culture 2) Great "techy" perks: snacks, catered meals, beer fridge and an annual company trip. 3) Great place to learn if you are Entry Level as you get to do a lot more than you would at bigger shops. 4) James, CEO, is very energetic, motivating and seems to really get managing people on a personal level. Wish he was based in the US full time.

Minpunten

Unfortunately, the Cons massively outweigh the Pros now :( I loved Fetch to begin with! I thought it was something I could really sink my teeth into, however, I quickly realized some massive issues: 1) Terrible Hiring and Firing practices (or lack there of): Management has made some awful hiring & promoting choices for Mid-Level management and HR. Also, there is no backbone when it comes to letting go of employees with zero added-value. The pettiness, cliques and political games are the highest I've seen anywhere. They appear to be more concerned about not looking bad than mentoring and motivating their teams - Better not correct them on any error or they will take it personally and throw you under the bus behind your back (I saw it time and time again). Lastly, 2) Management has very little ideas on how to motivate: Management appears to think that simply supplying employees with a fridge full of beer and whiskey will attract and retain good talent. There is very little thought about motivating and teaching employees. Promotions/Raises are only given if you demand it, which usually happens when people are fed up and about to leave. The most frustrating habit is that there is a consistent pattern of hand holding & rewarding terrible employees in hopes they will do better, while ignoring their Star employees. 3) HR is the worst I've ever seen The HR in the US is the worst I've ever seen. Extremely unprofessional, massive attitude, has problems with almost every manager in the office and unbelievably deceitful to the people she is supposed to help. 4) Very Low Pay: Most employees past Entry Level could get a job in a week for 20%-40% more than what Fetch pays. 5) Mass Exodus/Culture Deteriorated: Lots of people leaving, mostly because of the four reasons listed above. The culture that was there when I first started is almost completely gone. I know these Cons seems pretty bad, however, overall the experience at Fetch was a good one. The issues listed above simply got to be too much make it worth staying.

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Reactie van Fetch
9y
Thank you for sharing your feedback. Naturally we are disappointed and concerned to receive this feedback. The welfare and morale of our people has and is always a personal and companywide priority at Fetch. I have to acknowledge that your general feedback is quite inconsistent with the feedback we receive from both current and previous employees at Fetch. 2016 has been a particularly strong year at Fetch, both in terms of business performance and talent engagement scores. We are actually growing at a faster rate than previous years, bringing more excellent talent into the business and our staff turnover is well below industry average. We have had more promotions and career progression in 2016 than any other year at Fetch. I would be very open to discuss this further should you wish. Regards, James Connelly CEO

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5,0
15 nov 2017
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Pluspunten

Fetch is a fun, ambitious, and spirited place to work! I feel lucky coming into our office everyday. People here are intelligent and motivated, and everyone becomes friends easily with one another because we have a friendly nature. The office is fast-paced yet laid back at the same time, we are culturally diverse which is enriching for our team. Upper management is easily accessible when needed, and teams are given a lot of recognition internally when hard work is put in. Overall, everyone I have interacted with has said they love coming into the office and enjoy the work they do, even though it can be challenging at times but always very rewarding.

Minpunten

The problem is there are so many opportunities to address any problems to the right resources, yet people still manage to air out their discontentment in the wrong places, and it’s so counter productive because nothing will ever get resolved this way. It’s a shame to know that not everyone properly utilizes our resources in order to help our amazing company continue to make improvements when needed. If most everyone could understand that going straight to upper management/HR could have such a positive impact, it would greatly benefit the individual and our team/culture as a whole.

5
5,0
23 mei 2017
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I worked at Fetch for 3.5 years and had such huge opportunities there. Being self-directed is essential to success here, but it is highly rewarded. Besides the ability to get your hands dirty, make an impact, and control your own destiny at Fetch, the atmosphere is great. Snacks, social events, and a real network of supportive and smart people. Work felt like hanging out with a lot of friends for me. I worked with amazing people internally and amazing clients. I gained tons of industry knowledge and technical skill. And I really believe anyone who is driven enough can and will get the same level of satisfaction I got. What else can you ask for?

Minpunten

In my time at Fetch, there was a lot of growth, which is always a challenge to manage. As I said above, if you don't have a lot of your own initiative, Fetch can be a challenge because you won't always get processes and guidelines handed to you in this relatively new field of advertising. The communication about the direction of the company or major company news is not always executed elegantly, which can be confusing at times, but is mostly harmless.

5
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