Not something you would want to get involved with/ Call Center - werkgeversreview Customer Service Specialist/Call Center bij Fifth Third

2,0
9 nov 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Discounts for zoos, movies, Reds games and free parking( when they don't close down a whole floor for nothing)..Made great friends while there. Learned many things to do on my call after call..Your hours is always changed.. Many nights, weekends, and holidays you have to work..You are always trained to wear many hats but paid for none..We all got a $2.00 an hr raise and we were lead to believe it was because we did a great job for the company. Found out $2.00 was across the board. So felt like we all was lied to. No morale and high turnover. In my 2 yrs I have never been made to feel welcomed. Made to feel like I was never good enough..When they had activities for the employees, you had to go on your 15 minute break and things was done in a hurry and done only half way..All my friends quit and or got termed. No layoffs with 5/3. Either you're fired or you quit.

Minpunten

Not enough pay for what you are required to do..Very low morale and high turnover..Too any long hours and short pay.

Ontdek andere reviews over Fifth Third

5,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good Work-life balance, good pay, thorough training.

Minpunten

Dealing with angry customers but that’s part of the job

5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Many of opportunities to promote

Minpunten

Learning sales can be difficult

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