3,0
18 aug 2014
Voormalige werknemer, meer dan 1 jaar
Cincinnati, OH
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Had a good branch manager, okay incentives for sales, room for growth in other areas of the bank (besides retail banking), good employee benefits.
Minpunten
Terrible culture for women, most senior management are men with 'the good ol' boys' mentality. At the short time I was there, they got rid of the Customer Service Manager position, which was >80% women who had hit a (short) glass ceiling within the company. This move lost them a lot of organizational knowledge, leading to diminishing customer service. Policy changes are not communicated well with the employees. The branch I was employed at was in a high-crime area, and 5/3 provided little security, leading to altercations with outraged customers.