CSR Call Center - werkgeversreview Call Center Customer Service bij Fifth Third

4,0
8 jun 2010
Aanbevelen
Goedkeuring directeur
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Pluspunten

I was eventually let go from the call center at the height of the mortgage dissaster but all in all I was fairly content there. Laid back environment but rules and expectations are defanity STRONGLY enforced.

Minpunten

Some of the call expectations and format were a bit ridiculous I thought, long customer verification process because their phone systems lacked verification software. This was as of 2008.

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5,0
16 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Good Management and good culture

Minpunten

Underpay, and personal banker I are always hating on PBII

3,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Minpunten

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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