Company Change in direction - werkgeversreview Sales Associate bij Firestone Complete Auto Care

1,0
2 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Medical and 401k benefits are good.

Minpunten

Company changed direction to try and be more like a big box store not an auto shop (don't know why they think that's good for anyone). Pay used to be competitive pre pandemic but did not adjust with the times.

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5,0
16 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great job lots of opportunities.

Minpunten

Cannabis long work days but if you want to make money and work hard this is the place.

3,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Minpunten

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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