First Advantage

Reviews voor First Advantage

Experience at First Advantage - werkgeversreview Customer Care Representative bij First Advantage

2,0

24 jul 2024

Customer care representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have a good salary package and enjoy some flexibility, this could be a good option. But it isn't for everyone.

Minpunten

They treat you like VIPs in the first few days of joining, and once you are done with your training and all that, it's a totally different picture. I've seen managers be really rude during meetings, using condescending tone...just bad moments like these used to affect me, but stayed around for stability. Too much work, less pay is an issue. India staff is treated worse than any region I feel. They worship those in America for some reason. Very different treatment.

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5,0

1 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Excellent work environment and great coworkers

Minpunten

No cons are within this company for me

Reactie van First Advantage

Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.

1,0

3 jun 2026

Customer success

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote first company Once out of operations you really manage your own time.

Minpunten

Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

Reactie van First Advantage

Thank you for sharing your experience. We’re sorry to hear about the challenges you faced, particularly around workload, leadership support, and your health concerns. We recognize how important it is to feel supported during difficult times, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to speak up and wish you all the best moving forward.

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