Great People, Poor Leadership Decisions - werkgeversreview Marketing bij First Command Financial Services

4,0
30 sep 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Pay is competitive with other organizations, but nothing to write home about - Headcount is usually well staffed - Folks care about each other here and it does show. The in-office culture that does exist is warm and supportive - Creative teams find useful workarounds to archaic processes

Minpunten

- Leadership is clearly out to make unpopular decisions with as little pushback as possible. I was hired with the promise of two days per week in office. Leadership announced a change to this policy, adding a third day for no reason other than to make up for the mistake of investing too much money in their real estate (sunk cost fallacy). They did this immediately following employee survey results that showed the immense popularity of a more WFH than in-office schedule. They have provided no metrics or data to back this decision. It is either a quiet firing or gearing up for more days with no regard for people's lives. Shame on you for making this hugely unpopular decision despite (or more likely, in spite of) the benefits and popularity of this system. - No pay increase for commute and childcare costs. Adding a day functionally cuts my pay and they are not making up for it. (Their message: "suck it up, quit, or get fired.") - The processes are archaic, and you do have to work around them. - The deliberately hire in February instead of January or December to avoid giving out bonuses for that fiscal year.

avatar
Reactie van First Command Financial Services
1y
Thank you for sharing your feedback with us. We are thrilled to hear that you're experiencing the strength of our culture, one that thrives on a shared commitment to our mission and serving military families in their pursuit of financial security. First Command is owned by employees through an employee stock ownership plan (ESOP) and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. We utilize this platform as one channel to gain insights directly from current and former employees. In addition, our company leaders are committed to maintaining an open-door policy. We encourage employees to bring forward business-related problems. We ask that you take advantage of this policy by sharing the concerns you have stated in this review with your supervisor, a member of our executive leadership team or Human Resources department. We're grateful for the insights you've shared on our hybrid policy, project management systems, business processes, and decision making. We will be sharing your feedback with our senior leadership team.

Ontdek andere reviews over First Command Financial Services

5,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Minpunten

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

avatar
Reactie van First Command Financial Services
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3,0
28 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some times work is good

Minpunten

Some times work is bad

1
avatar
Reactie van First Command Financial Services
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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