You're just a number - werkgeversreview Client Relationship Representative (CRR) bij First Merchants

1,0
17 dec 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

You get all holidays off and paid.

Minpunten

This company does not prioritize its employees or its branches only money and sales. New hires receive minimal training and are immediately thrown into work on outdated systems from the 90s, none of which communicate with each other. It creates unnecessary stress and sets employees up to fail. They also do not pay employees for the time spent opening the branch in the morning; pay does not start until all opening procedures are completed. Every other bank pays for this time, and this practice feels both unfair and exploitative. HR can be extremely difficult to deal with. If you end up on their bad side, they may manipulate your schedule or misrepresent your hours. This environment does not feel safe or supportive. Overall, this company allows branches and customers to suffer due to poor management and prioritizing their own interests over basic employee welfare. Based on what I’ve seen, I’m genuinely surprised this bank is still operating the way it does.

Ontdek andere reviews over First Merchants

5,0
25 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive culture that helps you advance your skills

Minpunten

Fast paced and can be stressful

1,0
14 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Absolutely nothing is good about this employer.

Minpunten

DEI Overload: DEI initiatives are excessively prioritized to the detriment of performance and fairness. I’ve personally witnessed high-performing employees being let go under the guise of these policies. • No Internal Promotion: Promotions rarely go to internal candidates, no matter their qualifications or track record. Leadership consistently hires from outside, crushing morale and motivation. • Leadership is Absent: Executive leadership is virtually invisible and provides no real support. Strategy seems nonexistent, and employee feedback falls on deaf ears. • Toxic Sales Culture: The bank is bleeding deposits, and the only “solution” is to push staff to make more calls—quantity over quality—which damages both employee morale and client relationships. • Rampant Micromanagement: The level of micromanagement is beyond unreasonable. Salaried, remote employees are required to schedule their lunches on calendars—this speaks volumes about the lack of trust and professionalism. • Technology is LIGHTYEARS behind other institutions. Outdated, slow, and clunky processes make your job virtually impossible. • Raises are Insulting: After receiving an “Outstanding” on my performance review, I was given a meager 2% raise. There is clearly no real reward for going above and beyond. • No Value for Top Performers: The hardest-working, highest-producing employees are overlooked and undervalued. It’s demoralizing.

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Reactie van First Merchants
1w
Thank you for your feedback. As a current employee, we would encourage you to reach out to your Human Resources Business Partner regarding your concerns so we can be helpful in resolutions.
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