FirstEnergy

Reviews voor FirstEnergy

Customer Service Representative - werkgeversreview Customer Service bij FirstEnergy

3,0

29 jul 2013

Customer service

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Training is provided, free meals occasionally provided, friendly staff to be working along side. Many supervisors are supportive.

Minpunten

Low pay to start as a contractor. Potential raise once hired in but doing so could take up to 12 months. The overtime hours are demanding as contractors, also. No PTO, vacations for benefits until once hired in.

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5,0

3 dec 2025

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Minpunten

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1,0

16 jun 2026

Analyst v

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Not much anymore - was once a solid company

Minpunten

Terribly managed since Tierney and his cronies took the helm

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Reviews voor FirstEnergy Reviews voor Customer Service bij FirstEnergy Review voor FirstEnergy