FirstEnergy

Reviews voor FirstEnergy

Life at First Energy call center - werkgeversreview Customer Service Representative bij FirstEnergy

4,0

7 jun 2014

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Management realizes what a difficult job customer service reps have. There is an excellent management team at the customer service center.

Minpunten

The biggest complaint would be having to be available for up to 16 hours at a stretch during storms and outages. The reps can't tell the customers anything more than what's available online or on automated voice messaging when outages occur during the night and off hours.

Ontdek andere reviews over FirstEnergy

5,0

3 dec 2025

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Minpunten

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1,0

16 jun 2026

Analyst v

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Not much anymore - was once a solid company

Minpunten

Terribly managed since Tierney and his cronies took the helm

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle

Gerelateerde zoekopdrachten: Vacatures bij FirstEnergy | Salarissen bij FirstEnergy | Arbeidsvoorwaarden bij FirstEnergy | Sollicitatiegesprekken van FirstEnergy

Reviews voor FirstEnergy Reviews voor Customer Service Representative bij FirstEnergy Review voor FirstEnergy