CSR at First Energy. - werkgeversreview Customer Service Representative bij FirstEnergy

1,0
2 feb 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay, good benefits and a good amount of vacation time. Having the opportunity to satisfy a customer and assist someone in need.

Minpunten

Management puts everything above its employees. It is not a good feeling to go to work and feel like you are unimportant because all that is important to management is making sure stats are being met.

Ontdek andere reviews over FirstEnergy

5,0
3 dec 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Minpunten

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Not much anymore - was once a solid company

Minpunten

Terribly managed since Tierney and his cronies took the helm

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