Horrible company to work for - werkgeversreview Customer Care Representative bij FirstService Residential

1,0
29 nov 2021
Aanbevelen
Goedkeuring directeur
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Pluspunten

there are none at all

Minpunten

- have to work weekends -rude homeowners and had to sit and get yelled at -Occurrences; even when you have an emergency. They don't care -not allowed to call out without consequences -tier 3 will harass you -supervisors and tier 3 does not do anything!!!!! when a homeowner wants to speak to them, they completely ignore you and won't respond until the homeowner hangs up. -you will have to work holidays -can't changed your schedule at all, because "it's based on the companies needs".

Ontdek andere reviews over FirstService Residential

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great company to work for.

Minpunten

Not many , sometimes the issues are not with the company itself but the property

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Reactie van FirstService Residential
6d
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
2,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They take good care of the office people

Minpunten

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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