Bonus structure misleading with limited support for new hires - werkgeversreview RBT - Registered Behavior Technician bij FirstSteps for Kids

I love this job and this company! The type of work we do really attracts kind and helpful people, which generates a welcoming culture. It's the first job where I've made friends with coworkers. I've never experienced a 'case of the Mondays' working here because I enjoy what I do and who I work with. What I appreciate about my role specifically is I am able to try new things, contribute ideas, and voice my desire to grow here. I've noticed the care and attention that is put into providing everyone, regardless of department, the resources and support to grow in this way. It's a rare find as I know sometimes in California it's a 'churn and burn' type of attitude, but not here. The tenure is really high and there's a reason for that--leadership really cares about the team as people.

There are some pain points that come with a smaller company expanding such as filling new roles, but leadership is aware of those things and does what's in their control to mitigate them.

Training staff-very compassionate trainer, always provides consistent support and knowledge. Leads (most of them) are the backbone of the company, one of the leads is absolutely excellent and goes out of her way consistently to support and offer direction/advice etc. -Bcba’s that have been there for a while are great advocates and helpful

SCHEDULING. So many people leave due to consistent issues with the scheduler. Lack of communication with schedule changes, pushing cover sessions on instructors who aren’t comfortable working with kids, unprofessional communication, forgets to schedule breaks and lunches, wrong locations tagged on sessions etc. Although moving up levels is easily attainable, the pay rate is low for expectations. -kids come in sick and aren’t sent home -parking pass required but isn’t factored into the schedule unless you request it