High turnover, billing first before clients or employees - werkgeversreview RBT - Registered Behavior Technician bij FirstSteps for Kids

2,0
2 jul 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent clinical staff, Being an RBT can be an incredibly fulfilling and rewarding experience

Minpunten

Poor pay, limited access to HR. False claims on policies, high turnover rate.

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Reactie van FirstSteps for Kids
1y
Thank you for taking the time to share your feedback and for your dedication over the past 3-4 years. We are pleased to hear that you find your work as a FirstSteps RBT rewarding and that you appreciate and value your clinical mentors and leaders. Your acknowledgment of FirstSteps’ clinical excellence means a great deal, as we are committed to maintaining the highest standards in all that we do. We are also sorry to read of your recent concerns. While billing is necessary to sustain our operations, it is certainly not part of our company mission. Our primary focus and heart of our company remains on delivering exceptional ABA care to our clients while always supporting and prioritizing our entire team. We are committed to addressing the issues you shared and encourage you to reach out to the Clinic Director and/or our People & Purpose Team right away so we can address your concerns directly, ensure you feel heard and supported, and remedy any problems occurring. We genuinely appreciate your dedication and want to ensure that your experience here is positive and rewarding. Thank you again for your valuable feedback.

Ontdek andere reviews over FirstSteps for Kids

5,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I love this job and this company! The type of work we do really attracts kind and helpful people, which generates a welcoming culture. It's the first job where I've made friends with coworkers. I've never experienced a 'case of the Mondays' working here because I enjoy what I do and who I work with. What I appreciate about my role specifically is I am able to try new things, contribute ideas, and voice my desire to grow here. I've noticed the care and attention that is put into providing everyone, regardless of department, the resources and support to grow in this way. It's a rare find as I know sometimes in California it's a 'churn and burn' type of attitude, but not here. The tenure is really high and there's a reason for that--leadership really cares about the team as people.

Minpunten

There are some pain points that come with a smaller company expanding such as filling new roles, but leadership is aware of those things and does what's in their control to mitigate them.

3,0
15 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

1 dollar bonus after completing ~300 clinical hours

Minpunten

Not much support for new RBTs; de-escalation techniques learned on the job after earning certification, rather than during training. 1 dollar bonus is advertised as something earned automatically after completing 3 months on the job, but is actually only earned after completing 300 clinical hours.

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