Strong communication skills overshadowed by personal challenges - werkgeversreview Senior Associate bij Firstsource Solutions

4,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Active Listening. Empathy. Patience. Clear Articulation

Minpunten

Taking it personally. Compassion Fatigue. Low Patience.

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Reactie van Firstsource Solutions
1w
Thank you for taking the time to share your feedback. We are pleased to hear that you recognize the importance of active listening, empathy, patience, and clear communication in your role. These are valuable strengths that contribute to delivering a positive customer experience.We understand that customer-facing roles can be demanding, and these experiences are important to acknowledge. We remain committed to supporting employees through continuous learning and development opportunities available on the learning platform to help build resilience and enhance professional skills.

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5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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