Firstsource Solutions

Reviews voor Firstsource Solutions

Completely unprofessional - werkgeversreview Customer Service Advisor bij Firstsource Solutions

2,0

15 mrt 2017

Customer service advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

There are no pros working for First Source. Every time the Sky contract is renegotiated you get sold into further slavery, more pressure is added. Team Leaders often lie to their teams and HR are clueless as to the problems on the call floor. Managers also pass the buck when they make mistakes and again very unprofessional.

Minpunten

Don't believe their hype. Bonus scheme is too unstable, targets are constantly moved which means you often miss out. HR dept needs an overhaul and to check letters properly.

Reactie van Firstsource Solutions

We are sorry to hear about your unfortunate experience during your time at Firstsource. Our colleagues are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member of our team. We are taking your feedback and addressing the places we missed in delivering a great working experience for you.

Ontdek andere reviews over Firstsource Solutions

5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0

18 mei 2026

Claims examiner

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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