From Bad to Worse - werkgeversreview Customer Service Advisor bij Firstsource Solutions

2,0
5 dec 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- some of the people are kind and friendly - overtime is not the worst pay

Minpunten

- worked more hours than RBS staff but earned the same salary - employed just about anybody near the end, which was demoralising - lies were made before day one up until my last day - the training was insufficient and not comprehensive - very high turnover which, I suppose, says a lot about the company

avatar
Reactie van Firstsource Solutions
8y
Firstsource have been awarded gold accreditation against the Investors in People Standard, joining the top seven percent of accredited organisations across the UK. This is testament to the brilliant work of our team, demonstrating that our people are at the heart of what we do, therefore derogatory comments, lying and insufficient training would not be gold standard. We always endeavour to provide a supportive environment for any work related challenges. Please feel free to get in contact and give us your feedback in more detail and give us the chance to change your perception.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle