Patient Service Representative - werkgeversreview Anonieme werknemer bij Firstsource Solutions

3,0
9 jan 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible hours/vacation time off and if work p/t , sick kids, etc. Co-workers are friendly. Nice work environment (offsite) but not consistent, client keeps moving you.

Minpunten

Many duties, high demand job/knowledge on healthcare programs/policies with little or no increase in pay. No bonuses. Supervisors micro manage, add lots of extra reports which only takes time away from seeing patients. Some employees do not do their jobs and leave it for others. Communication is terrible between management and employees. Hardly any training, you are just thrown into it and expected to know how to do it all, otherwise you will get an email or constant micro managed (but rarely in person training). High turnover rate, makes people do double duty. No growth opportunity.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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