Firstsource Solutions

Reviews voor Firstsource Solutions

If you need money, this is a job for you, but not a career - werkgeversreview Customer Experience Advisor bij Firstsource Solutions

3,0

28 aug 2019

Customer experience advisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The pay is good compare to other jobs, the more you work the more pay you receive

Minpunten

The hours are crap, long days, mentally draining job, customers shouting at you cause previous agent don’t do their job correctly. If you just need a job for money, then do it but don’t do it for long, it will drain your sole.

Reactie van Firstsource Solutions

Thanks for writing in. We take your feedback sincerely. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us.

Ontdek andere reviews over Firstsource Solutions

5,0

4 dec 2025

Patient advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0

23 jun 2026

Revenue cycle billing specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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