Pitiful Pay and Benefits, Non-Supportive and Combative Leadership - werkgeversreview Customer Service Representative - Membership and Benefits bij Firstsource Solutions

2,0
25 sep 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Not physically draining, very lax environment. Can eat and drink ar desk.

Minpunten

Very low pay for the type of work, knowledge and training required. Non supportive, unprofessional management, terrible workforce management and scheduling.

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Reactie van Firstsource Solutions
6y
Thankyou for taking time to write a review on Glassdoor. It is important for us to hear what we are doing well and what we need to improve upon. We are not happy that your experience working here has been unsatisfactory means that in your case, we have failed somewhere along the line. People centricity is one of our key values and that is inclusive of providing a great and helpful work environment for all Firstsourcer's. Do provide us with your contact details so we can get in touch and understand your concern in detail.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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