don't talk to them or take the bait - werkgeversreview Customer Service Representative (CSR) bij Firstsource Solutions

1,0
1 sep 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

none I cannot think of one. Wages are not competitive. Benefits are not exceptional

Minpunten

Management knew nothing of OH, FL or SC medicaid. if you did not the "script" exactly you got bad reviews. The workers they hire are unprofessional, do not show up for work & talk about their life all the time. That's ok if you have children, dogs or other noises like yelling. No problem. No salary hikes, What you are paid when you're hired is that. Remember if they offer a $1000 for sticking it to 6 mo & 1 year tells you it's a high turnover.

avatar
Reactie van Firstsource Solutions
3y
Thank you for sharing your concerns, and we are sorry to hear your experience with us is not a positive one. Our operational leadership team is well-versed and has a comprehensive knowledge of Federal and State financial assistance programs. Firstsource provides a competitive compensation and benefits package that is continually being reviewed based on market trends. Our comprehensive pay and benefits package offers a number of incentives and rewards in addition to the base salary.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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