Most involves handling team of 15-30 members - werkgeversreview Operations Team Leader bij Firstsource Solutions

4,0
23 nov 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to learn things and good for people who like to take challenges.

Minpunten

Your job is highly dependent on the onshore market situation. Clients keep changing sometimes.

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Reactie van Firstsource Solutions
3y
Thank you for sharing your review. We are happy to know that you are enjoying your work and the learning opportunities available at Firstsource. As you mentioned, all employees are aware that our work volume is dependent on the onshore market. We ensure that our employees receive adequate training and support when they are reprofiled to other processes. Many employees see this as an opportunity to work on different campaigns or work types to enhance their skills and gain valuable experience. Wishing you a long and fulfilling career with Firstsource.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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