Awful - werkgeversreview Customer Service Representative bij Firstsource Solutions

1,0
20 mei 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay Range of incentives

Minpunten

Long hours Lack of managment support Rude workforce and customers Not inclusive of needs

avatar
Reactie van Firstsource Solutions
3y
Thank you for your positive comments regarding our competitive pay and incentives. We apologies for the challenges you experienced with long hours and if you felt there was a lack of management support. We take these concerns seriously and are committed to improving in these areas. We are also sorry if you experienced any rudeness from colleagues or customers and assure you that we promptly address any unprofessional behaviour. Inclusivity and meeting employee needs are important; we work hard to create a supportive environment.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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