Proctoring - werkgeversreview Customer Service Representative (CSR) bij Firstsource Solutions

3,0
21 mrt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

location. That’s it.No more pros

Minpunten

There are several processes in it. I’m talking about proctoring team.They came into this 2 years back and right from ops manager to TL, SME doesn’t know what info is to be taken from clients to follow in procedure.

avatar
Reactie van Firstsource Solutions
1y
Thank you for your feedback. We recognize the importance of clear processes and seamless communication. A structured framework is in place to ensure transparency and alignment with client requirements. We continuously refine our approach to enhance efficiency and provide better clarity for all teams. Your insights are valuable, and we appreciate your perspective.

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle